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Elfun Society History - The 1980s - A Challenge to Change
Frank Doyle, then GE's Senior Vice President for Relations and Elfun's liaison to the Corporate Office, played a key role in the months ahead to help Elfun focus on Welch's challenge to "make Elfun relevant." Elfun began to reengineer itself from a social to a service-oriented organization. By the time of the 1982 Elfun Fall Meeting, Elfun proclaimed a new image built around volunteerism, community service, and communication and called itself: "A Volunteer Organization of GE leaders." Welch applauded the new focus and said, "Elfun should not be an agent of the Company... or a vehicle to make GE look good... but [an organization] developed from your own spirit and thinking... that gives GE reflected [not directed] glory." During 1982 and 1983, the new theme was promoted throughout Elfun. An entire issue of Under the Elm was devoted to volunteerism. Community service had been an Elfun thread for 30 years, but the magazine noted, "What is new is the gathering together of these many threads into a strong, cohesive, organization-wide lifeline of dedicated and united effort in community service." During the 1980s, Elfun chapters began to look at needs in their communities. Elfuns were soon building parks and playgrounds, aiding hunger centers, mentoring young people, "adopting" schools, and leading a host of volunteer projects. By 1984, Elfun reported a 97% increase in community service projects since 1981. By the end of the decade, volunteerism had transformed Elfun and brought "reflected glory" to GE, including the coveted George S. Dively Award for Leadership in Corporate Public Initiatives, which CEO Jack Welch proudly accepted in ceremonies at Harvard University in 1990.
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